LEGAL

Terms & Conditions

Last Updated: July 2026

1. Acceptance of Terms

By accessing or using the ClockingPulse CA Edition platform, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, you may not use our services. These terms apply exclusively to Chartered Accountancy firms utilizing our compliance and WhatsApp automation infrastructure.

2. Software License & Usage Restrictions

ClockingPulse grants you a revocable, non-exclusive, non-transferable license to use our platform strictly for your internal firm operations. You may not reverse engineer, decompile, or attempt to extract the source code of the software. You agree not to use the platform to transmit spam, unlawful material, or violate WhatsApp's Commerce and Business Policies.

3. Meta API Costs & Wallet Funding

Our platform subscription fees vary by tier (PAYG: Free, Solo Pro: ₹999/month, Team Pro: ₹2,999/month) and are billed via Dodo Payments. You acknowledge that actual WhatsApp message transmission costs are processed by ClockingPulse via our centralized Meta Business API integration. You are responsible for pre-funding your Atomic Wallet to cover these per-conversation charges, which are deducted automatically at the time of sending.

4. Client Consent & Media Vault Liability

ClockingPulse provides an encrypted "Media Vault" as a secure conduit for you to receive client documents via WhatsApp. You, the Chartered Accountant, are solely responsible for obtaining explicit consent from your clients to transmit their financial documents over WhatsApp. ClockingPulse assumes zero liability for the nature, accuracy, or sensitivity of the documents your clients upload to the Media Vault.

5. Limitation of Liability & Financial Records

ClockingPulse is a workflow automation tool, not a system of financial record, Accounting ERP, or tax advisory service. We do not store financial ledgers, transactional histories, or underlying tax computations. While we provide immutable audit trails and risk dashboards, these are strictly estimates based on metadata. We are not liable for direct, indirect, incidental, or consequential damages resulting from message delivery failures, tax penalties, or calculation discrepancies.

6. Data Privacy & AI Processing Consent

By using ClockingPulse, you consent to our Core Compliance Processing for storing and processing your clients' contact details and compliance deadlines for reminder workflows (data is AES-256-GCM encrypted). You also consent to our AI Intent Parsing for inbound WhatsApp messages. Data is contractually bound to not be used for AI model training, and all Personally Identifiable Information (PII) is scrubbed prior to AI analysis.